Communication : Horizontal - Vertical

|| योग: कर्मसु कौशलम् ||

Mananeeya Eknathji tells us the norms of communication for keeping the constructive atmosphere. He also gives the simili of impure blood to heart and pure blood to all parts of body to make us understand the way communication is to be done. He says :

The misunderstandings, grievances, doubts, whatever may be against one's own wish, should be immediately reported to the Head of the organization. Such things should not spread either to our left or to our right; they should not have horizontal and lateral growth, but they should have a vertical recourse. All good things, rejoicings, enthusiasms should always spread with all zeal on horizontal level and many people should share the joy. But the pain of an injustice or an injury should directly go to the Head only, who is the competent authority to look into such matters. As the heart purifies the blood of the body, so also the Head of the organization clarifies and removes all the doubts and ensures an atmosphere of peace.

Anybody misbehaving or doing any wrong should also be reported to the Head. If any individual has caused harm, the best course is to approach him and do what is necessary; the next person will be the Head of the organization, and in no case this should be conveyed or discussed with other people on the same level. In doing this sometimes one is likely to malign and belittle persons. No person should be harmed directly or indirectly, because of our misunderstanding and prejudices. In the interest of the organization everybody, individually and collectively is responsible to maintain a congenial atmosphere. Thus we must endavour to see that a constructive approach is resorted to in any problem or doubt or misconception.